The “Soft Collection”is the procedure adopted for the collection of the latest receivables from debtors unresponsive to reminders promoted directly by the company. It is carried out with confidentiality and sensitivity with regard to the customer-supplier relationship. The debtor is reminded about the due date, requesting the payment.
The solution is customizable depending on the company policy and involves the interaction of computer systems between Synergy Key and the customer, enabling a data exchange on aging and operating results.
Activities
•Reminder on the expired due date
•Phone Collection
•Reminder
•Benefits
DSO Reduction
•Reduction of financial charges
•Optimal use of internal resources
•Early detection of receivables with potential litigation risk
•Conciliation of the claims
